HICKORY, NC – Catawba Valley Medical Center recognized Vicki Ball,
Unit Secretary in the Ortho/Neuro Department, as the November 2012 CARE Employee.
Following are remarks offered in nominating Vicki: “Vicki is the
most professional unit secretary I know. She is always smiling and happy
to be ‘busy.’ Vicki greets each person and patient as they
roll off the elevator and ‘welcomes’ them to the fourth floor.
She is the epitome of customer service.” Congratulations, Vicki!
Catawba Valley Medical Center’s CARE employee, nominated monthly
by employees and guests, embodies Courtesy, Attitude, Respect and Enthusiasm
for commitment to maintaining a positive guest relations atmosphere while
demonstrating a sincere compassion and concern for patients and fellow
Catawba Valley Medical Center in Hickory, N.C., is the region’s largest
not-for-profit, public healthcare system and serves the community without
direct funding from taxes. CVMC provides and promotes physical, mental,
emotional and spiritual well-being of the public in addition to serving
as a center for health education, wellness services, preventive medicine
and acute care. In addition to CARF accreditation, CVMC has received three
Magnet designations from the American Nurses Credentialing Center and
has been recognized as one of America’s Best 100 Hospitals for Patient
Experience by WomenCertified®. For more information, please visit