Visitation Guidelines - revised 03/14/2022

• All visitors must wear a mask for the duration of their visit. Visitors are encouraged to bring their own mask.
• Visitors may be subject to reasonable screening, restrictions, and limitations as deemed necessary based on current clinical circumstances.
• Visitors should remain in the designated area (where the patient is) for the duration of their visit. Cafeteria seating is not open to the public.

• Exceptions:
  • Birthing Center patients may have three visitors while in labor. A Certified Doula is allowed and not counted in visitor totals.
  • Patients in COVID-19 isolation may have one designated support person, preferably someone who lives in the patient’s home. This support person should remain consistent if possible.
  • Surgical suite patients may have two visitors.
  • NICU patients may have three visitors.
  • Psychiatry has specific times for visitation, please see nursing staff.
• Visitors waiting in lobby areas should be socially distanced.
• One clergy person may be allowed as requested and not be counted in visitor totals.

All departments at Catawba Valley Medical Center are licensed and regulated by:

North Carolina Department of Health and Human Services
Division of Health Service Regulation
Acute and Home Care Branch
2717 Mail Service Center
Raleigh, North Carolina 27699-2711
Phone: 919-855-4500 or 1-800-624-3004

Better Breathers

• Better Breathers Support Group is postponed until further notice for the safety of patients with lung conditions.

Cardiac Rehab Program

• UPDATE: The Cardiac Rehab Program is now fully open.

Fitness Plus

• (Effective 8/17/2021) Due to the recent increase in hospitalizations as a result of the recent COVID-19 surge, Fitness Plus will require all individuals to wear masks while inside the facility. Due to how easily the Delta variant is spread, face shields will be allowed only if used in conjunction with a mask. Swimmers with their face in the water are not required to wear a mask while swimming.
• 4/16/2021 UPDATE:

  Fitness Plus is opening earlier to meet your needs! Beginning Monday, April 19th, we’ll be opening at 6am and closing at 7pm, Monday thru Friday. In addition, we’re no longer requiring reservations to use the gym; however, pool reservations are still required.

  Pool reservations are available, on-the-hour, and last for 60 minutes. Members may make their reservation by emailing Fitness Plus at fitnessplus@cvmc.us. Reservations need to be made at least 24 hours in advance.

  All members will be expected to get their temperature checked when entering the building and to wear a face covering while in the building, including the pool area except when swimming with their face in the water.

  Specific questions can be answered through the email address listed above.

Mammography

• UPDATE: Mobile mammography is now open, as well as all other screening mammography.

Maternal Child Classes

• In our effort to minimize the possibility of exposure to the Coronavirus and to protect our newborns and their families, we are taking the precaution of postponing and/or canceling our Maternal Child Classes and tours. As an alternative, we have released Online Childbirth eClasses and a Virtual Tour of our Birthing Center.
  • If you have specific breastfeeding questions or concerns, we will continue to have the Lactation Support Hotline, which is 828-326-2086. A complete list of the affected activities is on our webpage.

Pulmonary Rehab Program

• UPDATE: The Pulmonary Rehab Program is now fully open.

Rehabilitation

• UPDATE: Rehabilitation is now fully open.

Stroke Support Group

• Our Stroke Support Group is postponed until further notice.

Surgical Weight Loss

• UPDATE: Effective June 22^nd, we have resumed the in-person Surgical Weight Loss monthly education seminar for perspective patients. We will be practicing precautions to minimize the possible exposure to the Coronavirus. Registration for the seminar is REQUIRED. Limited number of seats available. We will continue to offer the virtual presentation online as an alternative source of information for perspective patients that cannot attend in person.
• Please contact the Surgical Weight Management Office by calling 828-326-2082 or emailing lshaver@catawbavalleymc.org with any questions you may have or to request information regarding the Surgical Weight Management Program.

Volunteen Program

• To keep our students and healthcare team safe, we are canceling this summer's Volunteen Program.

The steps to preventing coronavirus transmission are similar to the steps to preventing other respiratory illnesses, like the flu. The following are common-sense measures all North Carolinians can take to prepare for potential widespread transmission of COVID-19 in the state:

Individuals and communities should familiarize themselves with recommendations to protect themselves and their community from getting and spreading respiratory illnesses.

• Wash hands frequently with soap and water, and for at least 20 seconds each time.
• Avoid touching your eyes, nose and mouth with unwashed hands.
• Avoid close contact with people who are ill.
• Cover your mouth and nose with a tissue when you cough or sneeze.
• Do not reuse tissue after coughing, sneezing, or blowing your nose.
• Clean and disinfect surfaces that are frequently touched.
• It is also good practice to start being more aware of the number of times a day your hands touch an object or hard surface and then touch your face without being washed. Limiting the exposure of your nose, mouth and eyes to unwashed hands can help to protect from the spread of all germs and illnesses.
• Have a plan in case you need to miss work or other responsibilities due to personal illness or to care for a sick family member.

For pregnant women and children, review the information and guidance available on the CDC website.

All North Carolinians can better prepare for COVID-19 by getting up-to-date information directly from reliable sources like the North Carolina Department of Health and Human Services (ncdhhs.gov/coronavirus) and the CDC (cdc.gov/coronavirus). The COVID-19 outbreak has been accompanied by a global flood of misinformation from unreliable sources. Be thoughtful about what you read or hear about the virus and make sure you are separating rumor from fact before you act.

If you have possible or confirmed COVID-19:

1. Stay home from work, school, and away from other public places. If you must go out, avoid using any kind of public transportation, ridesharing, or taxis.
2. Monitor your symptoms carefully. If your symptoms get worse, call your healthcare provider immediately.
3. Get rest and stay hydrated.
4. If you have a medical appointment, call the healthcare provider ahead of time and tell them that you have or may have COVID-19.
5. For medical emergencies, call 911 and notify the dispatch personnel that you have or may have COVID-19.
6. Cover your cough and sneezes.
7. Wash your hands often with soap and water for at least 20 seconds or clean your hands with an alcohol-based hand sanitizer that contains at least 60% alcohol.
8. As much as possible, stay in a specific room and away from other people in your home. Also, you should use a separate bathroom, if available. If you need to be around other people in or outside of the home, wear a facemask.
9. Avoid sharing personal items with other people in your household, like dishes, towels, and bedding
10. Clean all surfaces that are touched often, like counters, tabletops, and doorknobs. Use household cleaning sprays or wipes according to the label instructions

At Catawba Valley Medical Center (CVMC), we put best practices into action to prevent the spread of illness and infection to patients, visitors and staff within our facility.

Year-round we are in a daily state of preparedness regarding the prevention and spread of infection. We strictly follow Centers for Disease Control (CDC) and North Carolina Public Health guidance for infection prevention.

We have strong collaborative relationships with local and state health departments, as well as emergency personnel, to constantly monitor the latest developments of emerging infections, including, but not limited to, the 2019 novel coronavirus.

We also have a number of isolation precautions we follow for various types of infectious diseases. These precautions include:

• Proper hand hygiene procedures are strictly enforced;
• Depending on a patient’s diagnosis, personal protective equipment may include gloves, gown, respiratory protection, and eye protection for personnel entering an infectious patient’s room;
• Negative-pressure patient care rooms are used as needed to minimize the possibility of spreading infectious diseases;
• Visitation restrictions are put into place as needed to reduce the potential spread of infectious diseases;
• Notifications and education are posted for both visitors and staff;
• Masks and hand-sanitizing stations are made available for visitors and located throughout our facility.

Additionally, we hold daily safety huddles that include reminders about best practices for preventing infections.

In the case of coronavirus, we screen patients at entry points per CDC guidelines that include questions pertaining to travel history and a full assessment of signs and symptoms.

While infectious diseases can be frightening for the community, they are a part of the normal scope of care within our hospital and we are committed to following best practices that help keep our patients, visitors and staff safe and healthy.

• People at Risk for Serious Illness from COVID-19 https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/high-risk-complications

• The most up-to-date information for travelers and healthcare professionals can be found at https://www.cdc.gov/coronavirus/2019-ncov/index.
• The most up-to-date travel information can be found here: https://wwwnc.cdc.gov/travel/notices/warning/novel-coronavirus-wuhan-china.
• State Department Travel: https://travel.state.gov/content/travel/en/international-travel/International-Travel-Country-Information-Pages/China
• World Health Organization (WHO): https://www.who.int/emergencies/diseases/novel-coronavirus-2019
• North Carolina: https://epi.dph.ncdhhs.gov/cd/diseases/2019ncov
• Guidance for healthcare settings can be found at https://epi.dph.ncdhhs.gov/cd/coronavirus/providers.
• Information for non-healthcare settings is available at https://epi.dph.ncdhhs.gov/cd/coronavirus/nonhealthcare.
• Information for businesses and employers: https://www.cdc.gov/coronavirus/2019-ncov/guidance-business-response
• Frequently Asked Questions (FAQ): https://epi.dph.ncdhhs.gov/cd/coronavirus/nCoV-FAQs
• Case Map: https://gisanddata.maps.arcgis.com/apps/opsdashboard/index