Estimate your Healthcare Cost

Thank you for selecting Catawba Valley Medical Center for your healthcare needs. We are committed to helping you prepare for the financial obligation associated with the services you receive.

Our cost estimator is a patient-friendly tool that will use your most current insurance information to calculate your out-of-pocket costs for hundreds of services provided at Catawba Valley Medical Center. The tool is free to use and does not require any usernames or passwords. You will be asked for your insurance information (if insured) as well as minimal demographic information. Uninsured patients can still use the tool, estimates will be calculated applying our self pay discount to the service charges.

Patient Financial Advisor

We have partnered with Experian Health to offer a mobile experience that provides patients with an estimated cost breakdown of scheduled hospital services based on Catawba Valley Medical Center’s payer contracted rates, real-time patient benefit information and provider pricing. It also provides methods to make a secure payment. For any questions related to this new service, please call (828)-326-3393.

Important Items to consider

The estimate provided is for services done at Catawba Valley Medical Center or Catawba Valley Imaging Center only. The estimate will not include potential costs for professional services, such as radiologists, pathologists, or anesthesiologists.

This cost estimate may include other services most often performed with this type of procedure or treatment. The other services are based on data from cases performed in the past.

We encourage all patients to contact their insurance carriers to fully understand their insurance benefits, including deductible amounts, coinsurance percentages and out-of-pocket maximums.

Estimate my Healthcare Costs

Frequently Asked Questions

Does my insurance plan cover the services?

Please contact your insurance company to confirm that we are a participating provider for your insurance policy. Your insurance card will help you locate the Customer Service contact information for your insurance company.

Once the service is provided, we will submit a claim to your insurance company. Any non-covered services will be billed to you per your insurance company's guidelines.

How is the estimate created?

You will select your insurance company (Payer and Plan) and enter your specific policy information. The estimate will consider your personal benefit levels at the time the estimate is created to provide you an estimate of your out-of-pocket costs.

Your estimate is based on any remaining deductible, coinsurance percentage and any copay requirements along with your insurance's allowable amount (also referred to as the negotiated contract rates).

How will I know if the estimate is correct?

The estimate is determined based on the insurance benefits that are available to the hospital at the time the estimate was created. If the test you select differs from the order your physician provides, the cost may change. Also, if there are complications, adjustments, or added services during your exam or procedure, the estimated cost may change as well.

Does the estimate show the final amount for the service?

The actual costs for a service provided may change based upon the specific care provided at the time of service.

Some services may include professional fees that would be additional to hospital costs for the test. You may receive a separate charge for those professional services if they are used for the test you are estimating.

What if I change insurance or my insurance doesn't cover this care?

The estimate is valid only for the insurance information you provide during the estimate process. Estimates will vary based on insurance plan coverage. If you are not covered by insurance or become uninsured, you may qualify for insurance under the Affordable Care Act. Please contact Catawba Valley Medical Center's Financial Advocates for further details on payment options at 828-326-3393.

What about Cosmetic tests or procedures?

For Cosmetic tests or procedures, please reach out to our Catawba Valley Medical Center Financial Advocates at 828-326-3393 and they will work with you on providing the pricing and estimated costs for cosmetic services, as they are not typically covered by insurance companies.

What about my privacy?

This estimate may contain private information that is legally protected. It's only for you to use. If you are not the patient, you need to know that sharing, copying, or acting on this information is against the law.

Who do I contact for assistance?

Please contact Catawba Valley Medical Center’s Financial Advocates at 828-326-3393.

Disclaimer:

The information provided is a hospital estimate and is not a guarantee of final billed charges. Final billed charges may vary from hospital estimates for various reasons, such as the patient's medical condition, unknown circumstances or complications, final diagnosis and recommended treatment ordered by the physician. Professional fees, such as physician, radiologist, anesthesiologist and pathologist fees are not included in this estimate. Insurance benefit information (where applicable) is based on information provided by your insurance company as of the date of this estimate. Benefits and eligibility are subject to change and are not a guarantee of payment.