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Medical Group

To keep you and others as safe as possible from the spread of COVID-19, we are now offering telehealth visits to our patients.

Click Here for information about scheduling a Televisit.

Patient-Centered medical hoome

Catawba Valley Family Medicine
- South Hickory

Call: (828) 327-4745

Catawba Valley Family Medicine – South Hickory
1985 Startown Road Suite 102 | Hickory, NC 28602

Phone: (828) 327-4745
Fax: (828) 322-3569

Hours of Operation
Monday – Friday: 7:30am – 5pm

After-Hours Care: Click Here

Doctor Paul W. Sykes, along with Physician Assistants Adam Benfield and Caitlin Heredia, welcome you to their Family Medicine practice. The top priority of our providers and staff is helping you and your loved ones prevent illness and maintain physical and emotional well-being by providing medical care and recommending healthy lifestyle choices. Our practice manages acute and chronic illnesses, treats acute injuries, performs minor office surgeries and, when necessary, refers you to an appropriate specialist. Just think of your family medicine provider as your first line of defense in guarding your most valuable possession of all: your health.

SPECIAL SERVICES PROVIDED IN OUR OFFICES:

  • NOW OFFERING: Telehealth Visits. Click Here for information about scheduling a telehealth visit.
  • Caitlin Heredia now seeing patients 2 years and older
  • Preventative Family Medicine 5 Years and Older (Dr. Sykes and Adam Benfield, P.A.)
  • Adult and Well Child Physicals
  • Immunizations
  • Geriatrics
  • In-House Lab, EKG (electrocardiogram, Spirometry & Digital X Ray)
  • Minor Procedures (warts, skin tag removal, simple lesions, drainage of abscesses)

CVFM – South Hickory utilizes an Advanced Care Team model. Advanced Care team members support the Primary Care Provider in efforts to deliver effective patient centered care. ​

  • Pharmacists: Valerie and Aaron
  • Social Worker (LCSW): Ali
  • Care Coordinator- RN Health Navigator (RN): Virgie, Melanie, Terri, Suzanna, Natalie, Patricia
  • Care Coordinator- Pulmonary Health Navigator (RT): Mandi
  • Care Coordinator- Patient Care Advocate (CMA): Tammy
  • Care Coordinator- Administrative Care Coordinator: Karen, Tamara, Ryan

After-Hours Physician
To speak with a Catawba Valley Medical Group provider afterhours, please call: 828.324.0258. This service provides direct access to the on-call provider, not a triage phone line, to increase access to care and is intended for medical questions or concerns. Please call 911 if you are experiencing a medical emergency.

Weekday After-Hours Care:
The convenience of extended office hours is provided by Catawba Valley Urgent Care - Piedmont to all Catawba Valley Medical Group patients on weekdays from 8am – 8pm. Click here for more information.

Weekend After-Hours Care:
The convenience of extended office hours is provided by Catawba Valley Urgent Care - Piedmont to all Catawba Valley Medical Group patients on Saturdays from 8am – 8pm and Sundays from 9am – 5pm. Click here for more information.

The convenience of extended office hours is provided by Catawba Valley Urgent Care - Maiden to all Catawba Valley Medical Group patients on Saturdays 9am – 1pm. Click here for more information.

Patient Portal:
Click here to access the Catawba Valley Medical Group Patient Portal where you will have the ability to access notifications, specific results, medical information and appointment details directly from your Healthcare Provider.

Electronic Patient Survey:
After your office visit, you will receive a Patient Satisfaction Survey via email. Please take time to complete the survey. We value your feedback.

Primary Care Patient Registration Packet

Our Providers

Paul W. Sykes, MD

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After receiving his medical degree from the Medical College of Georgia, Dr. Sykes completed his internship and his family practice residency at the Medical College of Georgia. He is board certified in Family Medicine. Prior to joining the group, he practiced in Lincolnton, NC for 21 years. Licensed by the State of North Carolina Board of Medicine, he is a member of the American Academy of Family Physicians.

Adam Benfield, PA-C

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Prior to attaining a Master of Physician Assistant Studies at Gardner-Webb University, Adam Benfield earned a Bachelor of Science in Biology from Western Carolina University where he also played varsity baseball and was on the Dean’s list from 2010 to 2013. Adam gained medical experience caring for patients working at a family medicine practice in Fallston, NC where he provided primary care to an average of 20+ patients per day. He also worked with a team of hospitalists at Cleveland Regional Medical Center where he gained experience in the admission and hospital management of ICU, PCU, telemetry and observation level patients. Adam maintains active memberships with the North Carolina Association of Physician Assistants and the American Academy of Physician Assistants.

Caitlin Heredia, PA-C

Caitlin Heredia, PA-C

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Caitlin Heredia joined Catawba Valley Family Medicine - South Hickory after graduating in May 2016 with a Master of Physician Assistant Studies from Gardner-Webb University where she previously earned a Bachelor of Science in Biology. While attending Gardner-Webb, Caitlin held the position of the Physician Assistant Studies Student Society president. She has been inducted as a member of Pi Alpha, the National Honor Society of Physician Assistants and is also a member of the North Carolina Association of Physician Assistants and the American Academy of Physician Assistants. Caitlin prioritizes caring for the patient as a whole person, not only their medical conditions, which is one of the reasons why she chose to practice in family medicine. In her free time, Caitlin enjoys spending time with her husband and son, browsing farmer’s markets, and gardening.