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Medical Group

To keep you and others as safe as possible from the spread of COVID-19, we are now offering telehealth visits to our patients.
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Click Here
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for information about scheduling a Televisit.
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Patient-Centered medical hoome

Catawba Valley Family Medicine
- South Hickory

Catawba Valley Family Medicine – South Hickory
1985 Startown Road Suite 102 | Hickory, NC 28602

Phone: (828) 732-5500
Fax: (828) 732-5501

Hours of Operation
Monday – Friday: 7:30am – 5pm

After-Hours Care: Click Here

Doctors Paul W. Sykes and Caitlin Basnight, along with Physician Assistant Adam Benfield and Physician Assistant Morgan Propst, welcome you to their Family Medicine practice. The top priority of our providers and staff is helping you and your loved ones prevent illness and maintain physical and emotional well-being by providing medical care and recommending healthy lifestyle choices. Our practice manages acute and chronic illnesses, treats acute injuries, performs minor office surgeries and, when necessary, refers you to an appropriate specialist. Just think of your family medicine provider as your first line of defense in guarding your most valuable possession of all: your health.

SPECIAL SERVICES PROVIDED IN OUR OFFICES:

  • NOW OFFERING: Telehealth Visits. Click Here
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    for information about scheduling a telehealth visit.
  • Preventative Family Medicine for all ages, including newborns and pediatric patients
  • Adult and Well Child Physicals
  • Immunizations
  • Geriatrics
  • In-House Lab, EKG (electrocardiogram, Spirometry & Digital X Ray)
  • Minor Procedures (warts, skin tag removal, simple lesions, drainage of abscesses)

CVFM – South Hickory utilizes an Advanced Care Team model. Advanced Care team members support the Primary Care Provider in efforts to deliver effective patient centered care. ​

  • Pharmacists: Beth
  • Care Coordinator- RN Health Navigator (RN): Carrie, Katrina, Suzanna, Natalie, Kelly, and Lindsay
  • Care Coordinator- Pulmonary Health Navigator (RT): Mandi
  • Care Coordinator- Patient Care Advocate (CMA): Tammy
  • Care Coordinator- Administrative Care Coordinator: Karen, Tamara, Andrea and Sherry
  • Care Coordinator- Quality Review/Audit Analyst: Ryan

After-Hours Physician
To speak with a Catawba Valley Medical Group provider afterhours, please call: 828.324.0258. This service provides direct access to the on-call provider, not a triage phone line, to increase access to care and is intended for medical questions or concerns. Please call 911 if you are experiencing a medical emergency.

Weekend After-Hours Care:
The convenience of extended office hours is provided by Catawba Valley Urgent Care - Maiden to all Catawba Valley Medical Group patients on Saturdays 9am – 1pm. Click here for more information.

Patient Portal:
Click here to access the Catawba Valley Medical Group Patient Portal where you will have the ability to access notifications, specific results, medical information and appointment details directly from your Healthcare Provider. Patients Age 13-17 will not have access to the Patient Portal effective 10/1/2022.

Electronic Patient Survey:
After your office visit, you will receive a Patient Satisfaction Survey via email. Please take time to complete the survey. We value your feedback.

Primary Care Patient Registration Packet

Online Appointment Scheduling
Book your Appointment (with participating Providers) Online.

If you are a new patient who has never been seen at this practice, do not use the online appointment option. New patients must call this clinic at (828) 732-5500 to set up an appointment.

  1. Choose the "Book An Appointment" button below
  2. Choose primary care provider
  3. Select location
  4. Select your provider name
  5. Answer question: Have you seen this provider before?
  6. Select your appointment time and enter patient and visit details
  7. Complete the Phone Verification Process. To do this, you must enter a valid phone number in order to verify your appointment via text message or automated call back. Your appointment is not verified until you receive a text or automated call containing a verification code and have entered that code on your online form. Be sure to keep your appointment form open in your browser until you have entered this code. If you do not immediately receive a text or automated call or have any questions, call (828) 732-5500.
  8. Click the orange "Book Now" button to complete the process of booking your appointment.

Ready to get started? Click the button below to book your appointment online.

Remember: if you are a new patient who has never been seen at this practice, do not use the online appointment option. New patients must call this clinic at (828) 732-5500 to set up an appointment.

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Book an Appointment

Our Providers

Caitlin Basnight, DO

Dr. Basnight received her medical degree from the Edward Via College of Osteopathic Medicine, in Spartanburg, South Carolina. She completed her Family Medicine residency at McLeod Regional Medical Center in Florence, South Carolina. She is board certified in Family Medicine with particular interests in pediatrics, women's health, dermatology and Osteopathic Manipulative Medicine. She is licensed by the South Carolina Board of Medicine and the North Carolina Board of Medicine, and she is a member of the American Academy of Family Physicians.

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Paul W. Sykes, MD

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After receiving his medical degree from the Medical College of Georgia, Dr. Sykes completed his internship and his family practice residency at the Medical College of Georgia. He is board certified in Family Medicine. Prior to joining the group, he practiced in Lincolnton, NC for 21 years. Licensed by the State of North Carolina Board of Medicine, he is a member of the American Academy of Family Physicians.

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Adam Benfield, PA-C

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Prior to attaining a Master of Physician Assistant Studies at Gardner-Webb University in 2016, Adam Benfield earned a Bachelor of Science in Biology from Western Carolina University where he also played varsity baseball and was on the Dean’s list from 2010 to 2013. Adam has enjoyed serving Hickory and the surrounding areas for 5 + years at the South Hickory location and sees patients ages 5 and up, focusing predominantly on adult and geriatric medicine. He enjoys being comprehensive and taking the time to address each of a patient’s needs at visit as well as working to improve lifestyles to help prevent future disease long-term. He maintains active membership in the American Academy of Physician Assistants (AAPA) and the North Carolina Academy of Physician Assistants (NCAPA). In his free time, he enjoys fishing (particularly saltwater fishing), reading, woodworking, and spending time with his wife and son.

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Morgan Propst, PA-C

Morgan Propst is a board-certified Physician Assistant. She was born and raised in Granite Falls, NC, and currently still resides in Caldwell County. She received a Bachelor of Science in Medical Studies from Lenoir-Rhyne University in 2019. She furthered her education by attending the Medical University of South Carolina, where she earned a Master of Science in Physician Assistant Studies degree. Morgan joined Catawba Valley Family Medicine - South Hickory after becoming board certified by the National Commission on Certification of Physician Assistants (NCCPA). She is a member of the North Carolina Academy of Physician Assistants (NCAPA) and the American Academy of Physician Assistants (AAPA).

In Morgan’s free time, she enjoys spending time with her family, relaxing by the pool, and working on puzzles. She also enjoys adventuring with her fiancé, Casey, and their labradoodle, Oakley.