Doctors Paul W. Sykes and Caitlin Basnight, along with Physician Assistant
Adam Benfield, welcome you to their Family Medicine practice. The top
priority of our providers and staff is helping you and your loved ones
prevent illness and maintain physical and emotional well-being by providing
medical care and recommending healthy lifestyle choices. Our practice
manages acute and chronic illnesses, treats acute injuries, performs minor
office surgeries and, when necessary, refers you to an appropriate specialist.
Just think of your family medicine provider as your first line of defense
in guarding your most valuable possession of all:
your health.
SPECIAL SERVICES PROVIDED IN OUR OFFICES:
-
NOW OFFERING: Telehealth Visits.
Click Here
for information about scheduling a telehealth visit.
- Preventative Family Medicine for all ages, including newborns and pediatric patients
- Adult and Well Child Physicals
- Immunizations
- Geriatrics
-
In-House Lab, EKG (electrocardiogram, Spirometry & Digital X Ray)
-
Minor Procedures (warts, skin tag removal, simple lesions, drainage of abscesses)
CVFM – South Hickory utilizes an Advanced Care Team model. Advanced
Care team members support the Primary Care Provider in efforts to deliver
effective patient centered care.
- Pharmacists: Beth
- Care Coordinator- RN Health Navigator (RN): Carrie, Katrina, Suzanna, Natalie,
Kelly, and Lindsay
- Care Coordinator- Pulmonary Health Navigator (RT): Mandi
- Care Coordinator- Patient Care Advocate (CMA): Tammy
- Care Coordinator- Administrative Care Coordinator: Karen, Tamara, Andrea
and Sherry
- Care Coordinator- Quality Review/Audit Analyst: Ryan
After-Hours Physician
To speak with a Catawba Valley Medical Group provider afterhours, please
call: 828.324.0258. This service provides direct access to the on-call
provider, not a triage phone line, to increase access to care and is intended
for medical questions or concerns. Please call 911 if you are experiencing
a medical emergency.
Weekend After-Hours Care:
The convenience of extended office hours is provided by
Catawba Valley Urgent Care - Maiden to all Catawba Valley Medical Group patients on Saturdays 9am – 1pm.
Click here for more information.
Patient Portal:
Click here to access the Catawba Valley Medical Group Patient Portal where you will
have the ability to access notifications, specific results, medical information
and appointment details directly from your Healthcare Provider. Patients
Age 13-17 will not have access to the Patient Portal effective 10/1/2022.
Electronic Patient Survey:
After your office visit, you will receive a Patient Satisfaction Survey
via email. Please take time to complete the survey. We value your feedback.
Primary Care Patient Registration Packet
Online Appointment Scheduling
Book your Appointment (with participating Providers) Online.
If you are a new patient who has never been seen at this practice, do
not use the online appointment option. New patients must call this clinic
at (828) 732-5500 to set up an appointment.
- Choose the "Book An Appointment" button below
- Choose primary care provider
- Select location
- Select your provider name
-
Answer question:
Have you seen this provider before?
- Select your appointment time and enter patient and visit details
- Complete the Phone Verification Process. To do this, you must enter a valid
phone number in order to verify your appointment via text message or automated
call back. Your appointment is not verified until you receive a text or
automated call containing a verification code and have entered that code
on your online form. Be sure to keep your appointment form open in your
browser until you have entered this code. If you do not immediately receive
a text or automated call or have any questions, call (828) 732-5500.
- Click the orange "Book Now" button to complete the process of
booking your appointment.
Ready to get started? Click the button below to book your appointment online.
Remember: if you are a new patient who has never been seen at this practice, do
not use the online appointment option. New patients must call this clinic
at (828) 732-5500 to set up an appointment.