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Catawba Valley Health System

About Catawba Valley Health System

As the region’s largest not-for-profit community hospital, we exist to heal and comfort patients, to promote and foster a healthier community, and to ensure access to healthcare to all who need it – regardless of ability to pay. With a wide array of medical specialties, our skilled nurses and providers are trained to treat virtually any type of injury or illness, providing high-quality, easily accessible healthcare close to home.

Our mission:

Exceptional Healthcare. Every Person. Every Time.

Mission, Vision & Values

Mission

Exceptional Healthcare. Every Person. Every Time.

Catawba Valley Medical Center is committed to serving its community with the best resources available – both through technology and through people. Each member of our staff attempts to be exceptional in their delivery of care by not simply doing what is expected, but going beyond expectations to provide the best experience to our patients and their families. Exceptional is achieved by always lifting up the needs of our community, our patients and our co-workers, and always working to improve how we deliver care. Every person, indiscriminately, will receive our best efforts and highest level of compassion. And we will deliver this every time, throughout our hospital, from support staff to professionals and administration. The community that built our hospital deserves nothing less.

Vision

Our vision is to be the best health and wellness center in North Carolina.

This includes standing as:

  • The best place to receive care
  • The best place to work
  • The best place to practice medicine
  • The best place to refer patients

We continuously look for new ways to improve our services and give our patients access the latest, most effective methods of care. When it comes to your health and wellbeing, you should expect nothing less than the best from the professionals facilitating your care.

Values

RAISE the Bar

Our values continuously to push ourselves beyond our limits and provide patients with a level of care and attention that exceeds expectations. Our staff has deeply instilled the following values into their work ethic:

  • Respect. We value the innate dignity of all persons and act with compassion.
  • Accountability. We take ownership for our actions and decisions.
  • Innovation. We welcome change and continually seek out the best way.
  • Service. We aspire to exceed expectations and do so with a smile.
  • Excellence. We strive to provide world-class care.

Awards, Accreditations & Certifications

2024 In Review - A Thriving Year at CVHS

Expansion:

  • CVMC officially completed its three-year Emergency Department and Heart Center expansion and renovation project
  • In April, we announced the merger of Safe Kids Catawba County and CVMC Women and Children Services.
  • In July, Catawba Valley Health System’s Occupational Health Center moved to a new location.
  • In July, Catawba Valley Health System announced the addition of Catawba Valley Surgery & Cancer Center to its medical group, formerly named Carolina Surgery & Cancer Center.
  • In September, Catawba Valley Health System announced the addition of Catawba Valley Vascular Surgery – Horizon in Lenoir to its medical group, formerly named Horizon Surgical Specialists.
  • In November, Catawba Valley Medical Group officially announced the opening of Catawba Valley Family Medicine – Conover.

Recruitment & Retention:

  • In January, CVHS promoted five long-time staff members as members of our executive team. Nadin Knippschild was named Assistant Vice President/Chief information Officer. Stephanie Chapman and Jackie Miller both assumed the role of Assistant Vice President of Nursing. Chuck Scronce was named Assistant Vice President of Clinical Support. Ava Taylor was appointed Assistant Vice President of Operations.
  • In October, CVHS announced the hiring of Mariane Carna as the new president of its Catawba Valley Medical Group.
  • Throughout the year, Catawba Valley Health System hired 34 new providers, and 718 staff members. This brings the total number of CVHS employees to 2,488.

Awards and Recognitions:

  • In March, CVMC was named as the sole recipient of the 2023 Perinatal Quality Collaborative of North Carolina (PQCNC) Quality Improvement Award.
  • In May, CVMC received an ‘A’ Hospital Safety Grade from The Leapfrog Group for Spring 2024.
  • In May, CVMC presented the DAISY Award for the first time.
  • In June, Catawba Valley Health System received a Gold Level recognition for 2024 in the American Heart Workforce Well-being Scorecard.
  • In July, Catawba Valley Medical Center’s Surgical Weight Management program was named a Surgical Quality Partner by the American College of Surgeons
  • In August, Catawba Valley Medical Center received the only 4-star rating for a hospital within the Unifour region, which encompasses Alexander, Burke, Caldwell, and Catawba counties.
  • In October, CVHS was voted as a Hickory Daily Record ‘Best of Catawba” winner in three categories! Our organization was voted Best Hospital, Best Healthcare Organization, and Best Vascular Care.
  • In November, CVMC received an ‘A’ Hospital Safety Grade from The Leapfrog Group for Fall 2024. This marked the 16th ‘A’ grade for safety that CVMC has received in Leapfrog’s last 17 reporting periods.
  • In December, CVMC was named as a High Performing Hospital for Maternity Care by U.S. News & World Report. CVMC was the only hospital in the Unifour region to earn this distinction.
  • In December, CVMC was recognized by Women’s Choice Award as a Top 100 Hospital in America for Patient Experience. We received nine other rewards for excellence in Bariatric Surgery, Cancer Care, Heart Care, Minimally Invasive Surgery, Obstetrics, Orthopedics, Outpatient Experience, Patient Safety, and Stroke Care.

Technology:

  • In January, we announced the use of Higinsights, a new mixed-reality technology that aides in total hip replacement surgeries. CVHS joined Duke University Health as the only other organization in North Carolina to use this technology.
  • In January, Catawba Valley Imaging Center announced new technology that helps doctors find breast cancers earlier. The technology, which is called Profound AI, maximizes the benefits of a woman having a 3D screening mammogram.
  • In March, our medical center announced the use of the MazorX Robotic Guidance Platform to conduct robotic-assisted spine surgery, allowing orthopedic surgeons to use 3D planning, guidance, and visualization techniques to improve outcomes and provide personalized care for spine surgery patients.
  • In April, we announced a new partnership with Charlotte-based manufacturer Terraloam, a company that makes fully compostable medical supplies, including medical isolation gowns and patient belonging bags.
  • In April, our Women and Children’s Center began the used of billiblankets, a technology that provides a way to decrease length of stay for infants with hyperbilirubinemia, or jaundice.
  • In April, CVMC and Catawba Valley Cardiology performed the first procedure with the FARAPULSE™ Pulsed Field Ablation (PFA) System.
  • In July, CVMC announced the launch of its ION Robotic Lung Biopsy Program, the latest technology for lung cancer care in the Catawba Valley region.
  • In October, CVHS introduced the latest advancement in surgical technology by acquiring the da Vinci 5 Surgical Robot.
Recent Accolades
  • Women’s Choice Awards for America’s Best 100 Hospitals for Patient Experience, 2012-2025
    Women’s Choice Awards for Patient Safety, 2017-2025
    Women’s Choice Awards for Outpatient Experience, 2020-2025
  • Recognized by Women’s Choice Awards in 10 categories for 2025: Patient Experience, Bariatric Surgery, Cancer Care, Heart Care, Minimally Invasive Surgery, Obstetrics, Orthopedics, Outpatient Experience, Patient Safety, and Stroke Care.
  • Perinatal Quality Collaborative of North Carolina (PQCNC) Quality Improvement Award, 2023
    ‘A’ Hospital Safety Grade from The Leapfrog Group for 17 of the last 18 reporting periods
  • Gold Level recognition in the American Heart Workforce Well-being Scorecard, 2023-2024
  • Catawba Valley Medical Center’s Surgical Weight Management program was named a Surgical Quality Partner by the American College of Surgeons, 2024
    4-Star Hospital Quality Rating from the Centers for Medicare & Medicaid Services, 2024
  • Voted as a Hickory Daily Record ‘Best of Catawba” winner in three categories for 2024: Best Hospital, Best Healthcare Organization, Best Vascular Care
  • Voted as a Hickory Daily Record ‘Best of Catawba” winner in seven categories for 2023: Best Hospital, Best Gym/Fitness Center, Best Vascular Care
  • Voted as a Hickory Daily Record ‘Best of Catawba” winner in seven categories for 2022: Best Hospital, Best Place to Work, Best Vascular Care, Best Cardiology, Favorite Obstetrics/Gynecology, Favorite Gym/Fitness Center.
  • Named as a High Performing Hospital for Maternity Care by U.S. News & World Report, 2024
  • Named a Top 25 Hospital in the state by Business North Carolina

Our Board

Meet Our Board of Trustees

Our organization is governed by a Board of Trustees whose members include:

Knox Tate, MD (Chair)
Brent Fidler (Vice Chair)
Debra Bechtel (Secretary)
Jearld Leonhardt (Treasurer)
Sybil Stewart
Colby Bolick
Alan Story, MD
Harold Dufour, MD
Randy Isenhower
Michael Thomas

Board of Trustees Meetings

All meetings have been moved from the Hospital Classroom to Lake Hickory Country Club.

  • April 28th 5:30 p.m.
  • No meeting in May
  • June 23rd 5:30 p.m.
  • July 28th 5:30 p.m.
  • August 25th 5:30 p.m.
  • September 22nd 5:30 p.m.
  • October 27th 5:30 p.m.
  • November 24th 5:30 p.m.
  • No meeting in December
828.326.3000


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