HICKORY, NC – May 9, 2017 – Catawba Valley Medical Center (CVMC) has been named one of America’s
100 Best Hospitals for Patient Experience by the
Women’s Choice Award® for the sixth consecutive year. America’s trusted referral source
for the best in healthcare. The award signifies that CVMC has been ranked
within the top 100 hospitals of similar size based on number of beds.
The methodology used to select CVMC as one of America’s 100 Best
Hospitals for Patient Experience is unique in that it evaluates specific
Hospital Consumer Assessment of Healthcare Providers and Systems
(HCAHPS) survey results along with primary research about women’s healthcare preferences.
The Women’s Choice Award collects the data for the following HCAHPS
survey measures and uses a weighted average to award the best hospitals
for patient experience:
- Effective communication with nurses and doctors
- Responsiveness to requests for help
- Pain management
- Explanation about medications before being administered
- Bathroom and room cleanliness
- Patient recommendation rating
According to the Agency for Healthcare Research and Quality, good patient experience positively correlates to disease management,
adherence to treatment plans and health outcomes.
“This hospital was awarded because it is one of the best at treating
their patients the way their patients want to be treated,” said
Delia Passi, founder and CEO of the Women’s Choice Award. “Hospital
choice is a critical decision, particularly for women, who make over 80%
of healthcare decisions. Our designation makes it easier for them to choose
a hospital where they and their families are more likely to have a better
experience and outcome.”
CVMC is one of 400 award recipients representing the hospitals that have
met the highest standards for patient experience in the U.S. by the Women’s
Choice Award.
“We are proud to once again be recognized as one of the nation’s
Best Hospitals for Patient Experience,” said J. Anthony (Tony) Rose,
President and CEO of CVMC. “Being included on this list for six
consecutive years is a testament to the dedication of our staff who consistently
provide safe, high quality care to all of our patients.”
For more information on America’s 100 Best Hospitals for Patient
Experience, please visit
https://www.womenschoiceaward.com/best-hospitals/