Scott Brittain's 5-Star Review Following Gallbladder Surgery

Scott Brittain, 40, began having occasional abdomen pain that he said would “come and go” in the months leading up to late April when his pain became excruciating and started radiating across his back. This made it impossible for him to sleep or go to work delivering packages as a courier for DHL Express.

“I tried to walk it off, but my abdomen was swollen and hurt to touch,” Scott says. “After a second night of no sleep, I called in sick to work and decided it was time to go to Catawba Valley Medical Center’s Emergency Department.”

That’s where Scott learned he needed surgery to remove his gallbladder. A 4-inch-long, pear-shaped organ found under the liver, the gallbladder stores bile, a compound produced by the liver to digest fat, and help absorb fat-soluble vitamins and nutrients. Ultrasound confirmed Scott’s gallbladder was infected and that he had several gallstones - solid masses of cholesterol or pigment that form when high levels of fat and bile create crystals which expand over time.

“My surgeon, Dr. Bryan McCluer, calmly explained that gallbladder removal surgery is one of the most common surgeries he performs at CVMC. He told me I was a great candidate for laparoscopic surgery and walked me through the procedure in a clear way that I could understand,” Scott remembers.

In laparoscopic gallbladder removal surgery, a thin tube with a tiny video camera attached is inserted into a small incision in the abdomen. The camera transmits images from inside the body to a video monitor. While watching the enlarged images on the monitor, the surgeon carefully removes the gallbladder through one of several small incisions. Because laparoscopic surgery is minimally-invasive, it’s considered safer and requires less recovery time than traditional “open” surgery where a large incision is made in the belly.

Scott was given general anesthesia and slept through the short surgery. He then remained in the hospital several hours before going home that same day. Scott returned to work a week later and decided to spread the word about his positive experience with Catawba Valley Health System in this public 5-star review on Google:

Surgeon Dr. McCluer did an excellent job and the nurses were all incredible too. Warm, kind, and compassionate. My nurse was Amanda Lail and the assistant was Karol. Such great staff, a super clean facility, and the food was even fantastic. Top of the line hospital"

At Catawba Valley Health System, our goal is to provide you with the best patient experience while you are in our care. We encourage you to fill out the form linked here to recognize some of our exceptional employees who helped make your experience memorable. By filling out the form, we will be able to share the comments and recognition with the employee and their supervisor.

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